Cart(0)
Hey there! Ever had one of those moments where you just needed to talk to someone about a pair of shoes? Yeah, us too. That’s why at shoenou, we’re not just another faceless online store—we’re real people who genuinely care about your experience. In fact, our founder, Alex, still replies to every single email personally. It’s a tradition that started back in our early days, and honestly, we wouldn’t have it any other way.
Whether you’ve got a question about sizing, need help with an order, or just want to share your latest shoe obsession (we get it—we’re obsessed too), we’re all ears. Here’s how you can reach us:
Prefer typing? Our live chat is usually buzzing—just look for the little icon in the corner. Or, if you’re old-school like some of us, fill out the contact form below. Either way, we’ll get back to you faster than you can say "free shipping."
Here’s the thing—we don’t just sell shoes. We build relationships. Remember that time a customer wrote in about her wedding shoes? We stayed up late customizing the perfect pair. Or when a dad needed a last-minute gift for his daughter’s graduation? Yeah, we hand-delivered those. (Okay, that was a one-time thing, but you get the idea.)
So go ahead, hit us up. Need advice on styling? Curious about our eco-friendly materials? Just want to chat? We’re here. And who knows—your email might just make it into our next team meeting. (We love sharing customer stories!)
P.S. If you’re reading this at 2am, don’t worry—we’ve totally been there. Late-night shoe browsing is practically a sport around here.
